Privacy Policy

Data We Collect

When you use ProFile PDF's Installer and Software, we may collect and process different categories of information, as outlined below.

Non-Personal Data

Non-Personal Data is information that does not identify you as an individual and cannot reasonably be linked to you. This may include aggregated or anonymized technical information, such as:

• Operating system and version
• General device configuration and performance data
• Language preferences and general usage patterns

This type of data is typically collected automatically to help us understand how our services are used and to maintain their stability and performance.

Personal Data

"Personal Data" refers to any information that can directly or indirectly identify a natural person—for example, IP addresses or certain online identifiers. Where ProFile PDF processes Personal Data, it does so in accordance with GDPR principles, including:

• Processing online identifiers required for the functioning, security, and operation of the Installer and Software.
• Using contact information you provide when communicating with us (for support, questions, or requests).
• Seeking explicit consent where laws require such consent before processing particular types of data.

What Data May Be Collected

When you interact with our Installer and Software, ProFile PDF and its trusted service providers may collect:

Online identifiers, such as IP addresses, in order to ensure that the Installer and Software function correctly. These identifiers may be anonymized or aggregated within a short time frame.

Technical and usage data, including timestamps, device type and version, language and region settings, and information about how you arrived at the Installer (for example, a referring URL or campaign). This helps us monitor service quality, detect issues, and optimize performance.

We may also process search-related information, such as search queries that you submit through your default search engine while using our services. This data may be:

• Shared with the applicable search provider so that you can receive relevant search results.
• Analyzed to help distinguish legitimate user activity from automated or malicious behavior (e.g., bots).

After the above purposes are fulfilled, this search-related data is anonymized by removing or obfuscating identifying elements and may then be retained and used in aggregated form.

Legal Basis for Data Processing (GDPR)

Under GDPR, ProFile PDF relies on several legal bases to process Personal Data:

• Legitimate Interests – For example, to maintain the security, integrity, availability, and proper operation of our Installer and Software.
• Contractual Necessity – To process search queries and deliver the corresponding results as part of the services you requested.
• User Consent – Where specific processing activities require your prior, explicit consent under applicable data protection laws.

Categories of Personal Information Collected & Shared

During the preceding twelve (12) months, ProFile PDF may have disclosed the following categories of Personal Information for business or operational purposes:

• Category A: Identifiers – such as IP addresses and certain online identifiers.
• Category F: Internet or browsing-related information – including limited usage and behavioral data associated with your interaction with our services.

We may share these categories of data with the following types of third parties:

• Service Providers – Companies that provide infrastructure, hosting, maintenance, or other support services for our Installer and Software.
• Analytics Partners – Third parties that help us measure performance, detect issues, and improve features.
• Business Affiliates – Partners involved in fraud prevention, security, advertising, or revenue attribution, where applicable.

If you wish to opt out of cross-context, interest-based advertising, you can use the industry tools made available by various self-regulatory bodies, such as:

• Digital Advertising Alliance (US)
• Digital Advertising Alliance (Canada)
• Digital Advertising Alliance (EU)
• Network Advertising Initiative

Please be aware that using these tools may not completely stop all forms of personalized advertising, as other companies may still use data collected independently of ProFile PDF.

Data Sharing Practices

ProFile PDF does not sell Personal Data. However, we may share information in limited circumstances, including:

• Service Providers – We work with carefully selected third-party vendors who may process data on our behalf and only according to our documented instructions and under appropriate confidentiality and security obligations.
• Legal & Regulatory Requirements – We may disclose information where we are required or permitted to do so by applicable law, legal process, or government authority.
• Corporate Transactions – In the context of a merger, acquisition, asset sale, restructuring, or similar transaction, Personal Data may be transferred as part of the business assets, subject to appropriate protections.
• With Your Consent – Where a particular sharing scenario requires it, we will seek and rely on your explicit consent.
• Security & Fraud Prevention – Certain identifiers may be shared with business partners or affiliates to detect and prevent fraud, abuse, or security incidents.

Data Security Measures

We use a combination of technical, administrative, and organizational measures intended to protect Personal Data against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access.

Despite our efforts, no method of transmission or storage can be guaranteed to be 100% secure. You are encouraged to take reasonable precautions when sharing sensitive information online.

If you suspect that your data may have been accessed or used in an unauthorized manner, please contact us as soon as possible at [email protected] so we can investigate.

Your Rights & Choices

Depending on where you reside and the applicable data protection laws, you may have some or all of the following rights regarding your Personal Data:

• Access – To request confirmation whether we process your Personal Data and to receive a copy of such data.
• Rectification – To request correction or updating of inaccurate or incomplete information.
• Erasure – To request deletion of your Personal Data, subject to applicable legal limitations.
• Restriction or Objection – To object to, or request that we restrict, certain types of processing.
• Withdrawal of Consent – Where processing is based on your consent, you may withdraw that consent at any time, without affecting the lawfulness of processing prior to withdrawal.
• Complaint – To lodge a complaint with a competent supervisory authority if you believe your data protection rights have been violated.

We will handle such requests in accordance with applicable law and may ask for reasonable information to verify your identity.

Data Retention

We retain Personal Data only for as long as is necessary to:

• Fulfill the purposes described in this Policy;
• Satisfy legal, regulatory, tax, or accounting requirements; or
• Maintain records consistent with our legitimate business interests (for example, to handle potential disputes or enforcement of our Terms).

We may retain data for longer periods where:

• Required by law or legal process;
• Needed to maintain evidence in case of complaints, claims, or anticipated litigation; or
• Necessary to keep accurate records of your interactions with us.

In certain situations, we may anonymize or aggregate information so that it can no longer be associated with any individual. Once data has been irreversibly anonymized or aggregated, it is no longer treated as Personal Data under this Policy.

Children's Privacy

The ProFile PDF Installer and Software are not directed to or intended for children under the age of 16. We do not knowingly collect Personal Data from children under 16.

If you believe that a child has provided us with Personal Data, please contact us at [email protected]. Once such information is verified, we will take appropriate steps to delete it as required by applicable law.

Policy Updates & Modifications

We may revise this Privacy Policy from time to time to reflect changes in laws, our services, or internal practices. The "Last Updated" date at the top of this document indicates when the Policy was most recently modified.

We encourage you to review this Policy periodically so that you remain informed about how we handle your information.

Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or to your Personal Data, you can contact us at:

[email protected]